Author: Lukas Velush

Lukas Velush tells the story of how Microsoft uses its own technology on this blog and on the Microsoft Digital Inside Track website (link near the top left of your screen). He’s a recovering journalist who needs to not take himself too seriously.

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April 9, 2026

Harnessing AI: How a data council is powering our unified data strategy at Microsoft

Information technology is an ever-evolving landscape. Artificial Intelligence is accelerating that evolution, providing employees with unprecedented access to information and insights. Data-driven decision making has never been more critical for businesses to achieve their goals. In light of this priority, we have established a Microsoft Digital Data Council to help accelerate our companywide AI-powered transformation. Read More
November 21, 2025

Deploying Microsoft Agent 365: How we’re extending our infrastructure to manage agents at Microsoft

The number and sophistication of agents that our employees are building here at Microsoft is growing rapidly. To help us and all enterprises respond to this new opportunity, the company just announced Microsoft Agent 365 at Microsoft Ignite. This product serves as the control plane for AI agents—a new evolution of the existing systems that Read More
April 24, 2025

Sharing our Customer Zero story at the Microsoft 365 Community Conference

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. This story was published to preview a specific event, which has now concluded. We’re leaving it up on our site as a record of the different Read More

All posts by Lukas Velush

April 3, 2024

Empowering employee self-service with guardrails: How we’re using sensitivity labels to make Microsoft more secure

At Microsoft, empowering our employees to do their best work means trusting them with self-determination. But to do that safely, we need clear data loss prevention systems in place. We describe it as self-service with guardrails. Giving employees that level…
March 27, 2024

Simplifying external staff management by extending SAP SuccessFactors on SAP Business Technology Platform

Our core system for managing our external workforce was showing its age in an increasingly demanding modern workplace environment—we needed to simplify our external staff management. Here at Microsoft, our large and diverse external, non-FTE workforce plays a vital role…
March 21, 2024

Bonding in 3D: How Microsoft employees are finding connection in Microsoft Teams

Several years into the era of flexible work, most of us are used to appearing in a Brady Bunch-style gallery. We select an emoji to ask a question or applaud an achievement and still have to remember “unmute” when it’s…
March 18, 2024

Delivering communications internally at Microsoft with Microsoft Viva Amplify

Keeping your people well informed is something every organization, manager, and executive needs to do, including here at Microsoft Digital, the company’s IT organization. We need to let our employees know about new product rollouts, important system updates, new policies,…
March 5, 2024

Redesigning how we work at Microsoft with generative AI

Generative AI has emerged as a transformational force in computing, but it’s not always clear how to utilize it when designing new products. At Microsoft, our teams are learning how to incorporate Microsoft Copilot and other new AI technology into…
February 12, 2024

Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft 365 Copilot

This story reflects updated guidance from Microsoft Digital—it was first published in 2024. It’s all in the prompt. The AI revolution is here, and we’re finding that the best way to take advantage of it is to learn how to…
February 1, 2024

Sharing what we learned deploying our secure federal environment

At Microsoft, we serve a diverse range of customers, from individual users and large businesses to sovereign governments with specific regulatory requirements. Our platform products such as Microsoft Azure and our Microsoft 365 productivity suite perform extremely well for these…
January 26, 2024

Enabling collaboration at Microsoft with Microsoft Viva

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=yIqrfnJECa8. Microsoft Viva is playing a pivotal role in enhancing our regional teamwork at Microsoft. In this Inside Track Spotlight video, we dive into how our leaders are using Microsoft Viva…
January 25, 2024

Unlocking employee self-service with Windows 365 Cloud PCs at Microsoft

Windows 365 is driving the next evolution of desktop virtualization by combining the power and security of the Microsoft Cloud with the versatility and simplicity of the PC. Windows 365 Cloud PCs let you securely stream your Windows experience, including…
January 17, 2024

Revolutionizing our ARM template deployment at Microsoft with shift from JSON to BICEP

With a new solution for Microsoft Azure Resource Manager (ARM) templates, engineers on our Microsoft Cloud Engineering Services team have successfully reduced engineering hours spent on developing ARM templates by 50 percent. Simultaneously, they have improved security compliance and implemented…
January 8, 2024

Protecting against oversharing Power BI reports with Microsoft Sentinel

Microsoft Power BI is an essential tool for monitoring performance, identifying trends, and developing stunning data visualizations that many teams across Microsoft use every day. A well-built Power BI report can play a critical role in helping communicate business information…
January 5, 2024

Moving Microsoft’s global network to the cloud with Microsoft Azure

Microsoft Azure has been part of the enterprise solution architecture at Microsoft for more than eight years. One thing has remained constant throughout our journey—from early lift-and-shift migrations to recent transformations to cloud-first solutions—the network. “In the early stages, migrating…