Author: Rob Boone

All posts by Rob Boone

• October 14, 2020

  Solving automation challenge at Microsoft with citizen development, Microsoft Power Platform

  It’s easy to assume that a project designed to automate an old, manual process—one which saved Microsoft 4,000 emails and 500 hours of meetings a year and came in both on-time and under budget—was led by a seasoned software engineer.…

• January 7, 2020

  How retooling invoice processing is fueling transformation inside Microsoft

  Until recently, processing incoming invoices at Microsoft was a patchwork, largely manual process, owing to the 20-year-old architecture and business processes on which the invoicing system was built. The existing Microsoft Invoice platform allowed only manual invoice submission. External suppliers…