At Microsoft, we’ve learned a thing or two in the two years since we launched Microsoft Viva, the first employee experience platform built for the hybrid era. And now we are excited to share some of our best practices and tips for ensuring your own roll out is effective and you gain traction with your teams.
Adopting Microsoft Viva was, and continues to be, an enormous effort that requires the thoughtful coordination of multiple teams across Microsoft to be successful.
“The change management plan that we implemented was a collaboration between IT, HR, and partners from each business unit,” says Keith Boyd, senior director of business programs in Microsoft Digital Employee Experience. “We found that the relationship between IT and HR throughout this deployment was key.”
In the early stages of Microsoft Viva deployment we paid particular attention to highlighting the platform’s value for employees, while simultaneously listening for their feedback on the experience. Executive sponsors and internal product champions were key to driving usage and awareness.
“By shining a spotlight on the utility of each Viva module, listening and acting on employee and customer feedback about the experience, then building a strong network of global champions, we were able to accelerate adoption of the suite, which is propelling our culture globally,” says David Laves, director of business programs in Microsoft Digital Employee Experience.
If you are considering adding Microsoft Viva to your company’s employee experience, we recommend you have a look at our complete guide to Driving Adoption of Microsoft Viva, where we share our approach to driving Viva adoption and usage at Microsoft. The guide highlights many voices from across the company in different roles, who share their perspective and best practices on how we ensured Viva became a critical tool that’s helping our employees to thrive in the hybrid workplace.
