Inside Track Library

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  • Verifying device health at Microsoft with Zero Trust

    Here at Microsoft, we’re using our Zero Trust security model to help us transform the way we verify device health across all devices that access company resources. Zero Trust supplies an integrated security philosophy and end-to-end strategy that informs how…

  • Simplifying nonprofit volunteering at Microsoft with Power Automate

    Power Automate, part of the suite of tools offered by Microsoft Power Platform, is a low-code, cloud-based automation service powered by AI. In the company’s own words, Power Automate enables customers to streamline processes across their organization to save time…

  • Providing employees with virtual loaner devices with Windows 365

    Watch as Dave Rodriguez interviews Trent Berghofer about using the Windows 365 Cloud PC platform to provide our employees with virtual loaner PCs when they need a backup machine to keep working. Rodriguez is a principal product manager on the…

  • Monitoring Microsoft’s SAP Workload with Microsoft Azure

    At Microsoft, our Microsoft Digital Employee Experience (MDEE) team is using Microsoft Azure telemetry tools to get key insights on our business processes that flow through our SAP instance, one of the largest in the world. Our new platform provides our…

  • Creating the digital workplace at Microsoft

    A successful digital workplace is designed to empower employees to maximize their productivity. At Microsoft, it’s critical that our employees are connected to and across teams and organizations, as well as with our customers, partners, vendors, suppliers, and guests. Those…

  • Microsoft moves IT infrastructure management to the cloud with Microsoft Azure

    We’re transforming our IT infrastructure management internally here at Microsoft. At Microsoft Digital Employee Experience (MDEE), we’re embracing our digital transformation and the culture changes that comes with it. With over 98 percent of our IT infrastructure in the cloud,…

  • Modernizing enterprise integration services at Microsoft with Microsoft Azure

    Our Platform Engineering team in Microsoft Digital Employee Experience (MDEE) wanted to improve the capabilities, performance, and resiliency of our on-premises integration platform. To do this, the team used Microsoft Azure Integration Services to build a cloud-based integration platform as…

  • Autopilot speeds up Windows 10 image deployment inside Microsoft

    The first experience a new employee has at Microsoft shouldn’t be waiting for their laptop to get set up. “We’re transforming the experience our employees have when they first turn on their PCs,” says Sean MacDonald, a principal group program…

  • Redesigning how we work at Microsoft with generative AI

    Generative AI has emerged as a transformational force in computing, but it’s not always clear how to utilize it when designing new products. At Microsoft, our teams are learning how to incorporate Microsoft 365 Copilot and other new AI technology…

  • Unlock our six tips for managing your support content with AI and ChatGPT

    Like many large Enterprise organizations, Microsoft’s support team develops thousands of troubleshooting guides, self-help resources, knowledge base articles, and process documentation for our support engineers to leverage AI and ChatGPT when helping customers with technical issues. As we have grown…

  • Rethinking device management internally at Microsoft with AI

    At Microsoft, we’re leaning on AI to enhance our internal device management strategy. AI is helping us to simplify and improve the experience our employees have with their devices by predicting and auto-remediating issues, supporting proactive solutions, and enhancing the…

  • AI is revolutionizing the way we support corporate functions at Microsoft

    AI is a game changer when it comes to improving how our corporate functions operate. At least that is what we at Microsoft, and many in the tech industry, have been claiming over the past year or so… but where…

  • Finding and fixing network outages in minutes—not hours—with real-time telemetry at Microsoft

    With more than 600 physical worksites around the world, Microsoft has one of the largest network infrastructure footprints on the planet. Managing the thousands of devices that keep those locations connected demands constant attention from a global team of network…

  • Hardware-backed Windows 11 empowers Microsoft with secure-by-default baseline

    Windows 11 makes secure-by-default viable thanks to a combination of modern hardware and software. This ready out-of-the-box protection enables us to create a new baseline internally across Microsoft, one that level sets our enterprise to be more secure for a…

  • Helping Microsoft employees understand their value with the Total Rewards Portal

    Our total rewards communications are an essential aspect of empowering employees to understand the value of Microsoft compensation and, for employees in the United States, their benefits, while reminding them of the investment that the company is making in them.…

  • Upgrading Microsoft’s HR systems for a seamless Employee Experience

    Corporate Functions such as HR, Finance, and Legal play a crucial role in ensuring the smooth functioning and compliance of an organization. Gain valuable insights and strategies to optimize your corporate functions and propel your business towards excellence. Featured At…

  • Spotlight on Digital Transformation

    The modern business advantage: Uncovering deep insights with AI Organizations around the world have come to recognize AI as the transformative technology that enables them to gain real business advantage. AI’s ability to reason over vast quantities of data allows…

  • Transforming how we work in Microsoft Teams Premium with Microsoft 365 Copilot

    Microsoft Teams is an integral part of how we work at Microsoft. As our work culture continues to evolve, we’re leaning on Microsoft Teams Premium with Microsoft 365 Copilot to support us. It allows us to be more efficient and…

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