Inside Track Library

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  • Digital Transformation

    At Microsoft, we build new systems and integrate and extend existing applications quickly, seamlessly, and securely through intelligent business solutions. Dynamics 365, Power Apps, Power Automate, Power BI, and Power Virtual Agents enable our teams to build solutions in hours…

  • End User Services

    The modern workplace is evolving at lightning speed, with distributed teams, brand-new business models, and complex security issues. The right digital tools connect and support employees, wherever they are, to encourage productivity, engagement, and collaboration. Learn how our Microsoft Digital…

  • Enterprise Data

    Gain valuable insights from experts in the field for data integration, storage, processing, cleansing, and visualization, as well as leveraging analytics tools to generate insights and inform decision-making. Microsoft Digital employees are at the forefront of implementing best practices for…

  • Network and Infrastructure

    Only with a robust, secure, and stable foundation can a business truly transform. Microsoft Digital is modernizing our infrastructure at Microsoft, elevating the process-centered operations to an agile, customer-focused organization that runs in Azure. Our efforts have boosted productivity, improved…

  • Security and Risk Management

    At Microsoft, our identity-driven security solutions protect users, devices, and data from potential vulnerabilities at every touchpoint, everywhere they work. Artificial intelligence and machine learning help us automate mundane security tasks, and complex product integrations improve our threat detection and…

  • Moving our network to the cloud

    Check out our ongoing series on our effort to move our network to the cloud internally here at Microsoft. Check back frequently as we’ll be adding new stories to this series over the next few months. Insights Featured Content Follow…

  • How Microsoft enables its employees to work remotely with Microsoft Teams

    When Microsoft employees choose to work remotely, they are empowered to stay productive and connected by using Microsoft Teams. “Over the past few years, employees have embraced hybrid work and enjoy the balance that it brings to their lives,” says…

  • Running our customer service and support contact centers on Microsoft Azure

    Providing exemplary support is critical to how we empower our customers to achieve more with Microsoft technologies and services. We in Microsoft Digital, the company’s IT organization, recently migrated our global Microsoft customer service network to Microsoft Azure, creating a…

  • Artificial Intelligence

    Here, you will find valuable information on various aspects of AI, including best practices, governance, employee experience, and creating a digitally assisted workday. Explore our resources to gain insights into how AI can be effectively implemented in your organization, ensuring…

  • Unleashing the citizen developer in all of us with the Microsoft Power Platform

    For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=0FJd9RkHM6I, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Microsoft is empowering its citizen developers with the Microsoft Power Platform The power of…

  • Microsoft Intune makes it easy to bring your own device to work

    For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=rZ7KnatLI9c, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” We’re using Microsoft Intune for mobile device management internally at Microsoft, including for iOS…

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  • Enhancing employee listening at Microsoft with Viva Glint

    At Microsoft, giving our employees every opportunity to thrive is critical. Now, we have a new but familiar tool to help us do that—our very own Microsoft Viva Glint. We’re using Viva Glint—which replaces LinkedIn Glint—to check in with our…

  • Boosting employee device procurement at Microsoft with better forecasting

    Device forecasting at Microsoft has allowed the company to plan for new hires, replace out-of-warranty devices for existing employees, and respond to major events, like the release of Windows 11. As a result, we’ve been able to strategically acquire equipment…

  • Improving security by protecting elevated-privilege accounts at Microsoft

    [Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] An ever-evolving…

  • Building an anti-ransomware program at Microsoft focused on an Optimal Ransomware Resiliency State

    Microsoft strives to deliver the productivity tools and services the world depends on. With this comes the responsibility of ensuring protection, continuity, and resilience from cyberattacks of all sorts—including emerging threats. Highlighted in the third edition of the Microsoft Digital…

  • Transforming Microsoft with Microsoft Teams: Collaborating seamlessly, teaming up fearlessly

    On March 13, 2017, Microsoft announced the general availability of one of our most important products ever. It wasn’t an update to the Windows operating system or a new Microsoft Azure service. It was the launch of Microsoft Teams, an…

  • Unlocking the potential of Microsoft 365 Copilot at the role level

    There’s no question: Microsoft 365 Copilot is changing how work gets done here at Microsoft and beyond. An intelligent digital assistant with access to any company data you need that can process and accomplish requests using natural language—that’s a powerful…

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