Inside Track Library
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Start reducing your organization’s Shadow IT risk in 3 steps
You’ve heard a lot about Shadow IT risk, but what is it and what should you do about it? Shadow IT is the set of applications, services, and infrastructure that are developed and managed outside of defined engineering standards. Experts…
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Avatar etiquette: How Microsoft employees are using avatars for Microsoft Teams in their meetings
We all know we’re not going back to the way we worked before the COVID-19 pandemic. Flexible work is here to stay. We’ve learned a lot over the past few years, but really, we’re still at the very start of…
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The power of AI in Microsoft 365 Copilot for Sales: Insights from Lori Lamkin and Nathalie D’Hers
Join me, Lori Lamkin, and my esteemed colleague Nathalie D’Hers, as we take you on an extraordinary journey through the development, deployment, and continuous improvement of Microsoft 365 Copilot for Sales. As the Corporate Vice President (CVP) of Dynamics 365 Customer…
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Getting to ‘search completeness’ internally at Microsoft
Microsoft is a big company with thousands of teams working in different ways based on the work they do. Despite that complexity, when our employees go looking for something, they expect an internal search portal that will find exactly what…