Sharing our Customer Zero story at the Microsoft 365 Community Conference

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Meet our IT practitioners who will discuss our role in Microsoft Digital as the company’s Customer Zero at the upcoming Microsoft 365 Community Conference.

Engage with our experts!

Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team.

Our team here in Microsoft Digital led the first and largest deployment of Microsoft 365 Copilot to date, and now you can hear directly what that experience was like for us.

Stephan Kerametlian, a business program management director here in Microsoft Digital, the company’s IT organization, led our effort to deploy to our more than 300,000 employees and vendors and now he’s focused on driving internal usage. He will join Karuana Gatimu, the director on the Microsoft 365 Customer Advocacy team on the Copilot product group, in a fireside chat-style discussion of our internal Copilot deployment at the upcoming Microsoft 365 Community Conference.

“Our employees have absolutely been loving Copilot,” Kerametlian says. “We’ve been very focused on building daily habits with Copilot, which have been growing steadily since launch—our people have been responding very well once we show them what they can do with Copilot.”

Sign up for Kerametlian and Gatimu’s Deploying Copilot at Microsoft: Tools and Lessons from Microsoft’s Own Adoption Journey presentation.

Kerametlian will also team up with Microsoft Digital colleague and governance expert David Johnson to participate in a conversation on how we’re transforming the workplace for our neurodivergent employees. Go here to sign up for their Empowering Neurodivergent Employees with Microsoft 365 Copilot presentation.  

In his main presentation, Johnson, a principal PM architect, will walk through how we empower our employees to create and share agents that get the most out of Copilot with good governance, while keeping the company protected, manageable and compliant. Go here to sign up for his How Microsoft Does Tenant Governance in the Age of Copilot session.

“We want our employees to be creative, to try new things, to push the envelope with Copilot and fully leverage our productivity services” Johnson says. “We also need to protect the company and our employees themselves, building enterprise trust—the way we do that is by giving them guardrails that keep them safe without restricting them.”

Our Digital Workplace Productivity and Collaboration team in Microsoft Digital is working with the Microsoft Teams Rooms and Microsoft Places product groups to make it easier to modernize and transform physical meeting rooms. You can learn more about their work by signing up for their Inside Microsoft: Transforming the Modern Workplace with Microsoft Teams Rooms and Places presentation.

Sam Albert, a principal product manager, and Roy Sherry, a principal technical program manager, will walk through how our team is responding to the new flexible work environment with Express Install, an AI-powered affordable way to upgrade your meeting rooms in ways that make you employees feel included in meetings no matter where they join from and how they participate.

Here are more details on each presentation that our Microsoft Digital experts will be giving at the conference—take a look and sign up to the ones you want to attend.

Empowering neurodivergent employees with Copilot

Speakers: Stephan Kerametlian and David Johnson

Kerametlian leads our global change management efforts on Microsoft 365 Copilot internally at Microsoft, which includes empowering accessibility through generative AI. Johnson is focused on empowering employees of all abilities and roles to be successful.

Sign up for their Empowering neurodivergent employees with Microsoft 365 Copilot​​ session.

Kerametlian and Johnson smile in portraits that have been joined together.
Stephan Kerametlian (left) and David Johnson.

How Microsoft does tenant governance in the age of Copilot

Speaker: David Johnson

Johnson is responsible for our internal Microsoft 365 and productivity services tenancy strategy, architecture, and governance. He leads how we empower our employees with guardrails and governs our capability onboarding and tenant configuration. Previously he led our internal migration to SharePoint Online and led our internal SharePoint portal and SharePoint governance engineering team.

Sign up for Johnson’s presentation: How we do tenant governance in the age of Copilot.

Johnson smiles in a portrait photo.
David Johnson.

Transforming the modern workplace with Teams Rooms and Places

Speakers: Roy Sherry and Sam Albert

Sherry is part of our team that plans, prioritizes, and budgets the lifecycle refresh of our 14,000 global conference rooms. He uses his continuous improvement background to look for opportunities to drive efficiencies across our room design and deployment process, which is reducing our total cost of ownership and enabling us to refresh and support our conference rooms at scale. Albert leads our team that develops the AV standards across our meeting room portfolio. He manages our internal deployment of Microsoft Teams Rooms and Microsoft Places in our meeting rooms.

Sign up for their Transforming our modern workplace with Microsoft Teams Rooms and Microsoft Places presentation.

Sherry and Albert smile in photos that have been joined together.
Roy Sherry (left) and Sam Albert.

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