Azure

September 26, 2024

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Idunn Wolfe

Migrating from Microsoft Monitoring Agent to Azure Arc and Azure Update Manager at Microsoft

As organizations grow and transform their IT infrastructures, maintaining consistency in patch management across various environments and cloud architectures has become a priority here at Microsoft and at companies elsewhere. A recent shift from Microsoft Monitoring Agent (MMA) to Microsoft…
August 17, 2024

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Pete Apple

Microsoft uses a scream test to silence its unused servers

Do you have unused servers on your hand? Don’t be alarmed if I scream about it—it’ll be for a good reason (and not just because it’s almost Halloween)! Check out Pete Apple’s expedition to the cloud series The learnings, pitfalls,…
January 26, 2024

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Lukas Velush

How automation is transforming revenue processing at Microsoft

The Microsoft partner and customer network brings in more than $100 billion in revenue each year, most of the company’s earnings. Keeping tabs on the millions of annual transactions is no small task—just ask Shashi Lanka Venkata and Mark Anderson,…
January 11, 2024

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Inside Track staff

Enhancing VPN performance at Microsoft

Modern workers are increasingly mobile and require the flexibility to get work done outside of the office. Here at Microsoft headquarters in the Puget Sound area of Washington State, every weekday an average of 45,000 to 55,000 Microsoft employees use…
October 27, 2023

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Lukas Velush

Boosting Microsoft’s migration to the cloud with Microsoft Azure

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] When Microsoft…
October 12, 2023

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Anish Paranjpe

Building a secure and efficient self-service application using Azure ACI, Azure Compute Gallery, and the Microsoft Azure SDK

Editor’s note: This is the second in an ongoing series on moving our network to the cloud internally at Microsoft. At Microsoft, the Microsoft Digital Employee Experience (MDEE) team—our company IT organization—is using the Azure SDK, Azure Container Instances, and…
September 8, 2023

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Serah Delaini

Revamped Microsoft business intelligence platform boosts data handling and builds trust

Imagine an important meeting where you spend most of your time discussing the accuracy of metrics and reports. Too often, that was the reality for many Microsoft teams before we launched Microsoft Sales Experience (MSX) Insights, a Microsoft business intelligence…
September 8, 2023

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Colin Mitchell

Move to Microsoft Azure boosts Microsoft’s inventory management system

Turn on a device within Microsoft and there’s a good chance that it’s listed in OneAsset, Microsoft’s inventory management system. Microsoft recently moved OneAsset to the cloud—a move that has dramatically improved system performance and sets the stage for future…
August 8, 2023

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Josh Krenz

Microsoft smart buildings bolstered by machine learning model, IoT

A new machine learning model and Internet of Things (IoT) sensors and automation enables Microsoft smart buildings to keep company employees as comfortable as possible. Microsoft’s real estate operations team relies on energy smart buildings, structures with interconnected automation and sensors,…
April 20, 2023

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Inside Track staff

Learning to Listen: OneFinance Improves Customer Service with Microsoft LUIS Tool

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Bonnie Cowan,…
January 4, 2021

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Cody Bay

Microsoft Azure sellers gain a data edge with the Microsoft Power Platform

Data is great to have, but it’s only as good as our ability to digest it. Alex Thiede, digital transformation lead for Microsoft in Western Europe and a former Microsoft Azure field seller based in Vienna, set out to talk…
July 7, 2020

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Colin Mitchell

Transforming 70 million calls at Microsoft with Microsoft Azure

Microsoft’s call center was calling out for some major updates. Originally designed over 20 years ago, the call center had grown into a complex patchwork of different systems handling over 73 million calls a year. The result was a global…

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