change management
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Understanding Microsoft’s digital transformation
Our Microsoft Digital Employee Experience (MDEE) team builds and operates the systems that run Microsoft, and as such, we’re leading the company’s internal digital transformation. We’re doing this by rethinking traditional IT and business operations, and by driving innovation and…
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Microsoft Teams increases collaboration in the modern workplace at Microsoft
At Microsoft, we’re increasing the collaborative capability of teams across the company with Microsoft Teams. We’ve initiated a fundamental change in the way our employees interact and communicate, with Microsoft Teams as the hub for communicating, meeting, and calling. We’re…
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Democratizing adoption data with the Microsoft 365 Admin Center Experience insights dashboard
Microsoft 365 usage data has enormous value for a variety of roles. But until recently, only IT admins had the privileged access to the Microsoft 365 Admin Center that could unlock that data’s value. New Admin Center roles and the…
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Enabling a modern support experience at Microsoft
To maximize the value of digital transformation in a complex, global organization like Microsoft, a new modern approach to employee support is required. That is why Microsoft Digital, the company’s IT organization, is reimagining how to deliver support experiences to…
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Transforming data governance at Microsoft with Microsoft Purview and Microsoft Fabric
Data is an invaluable asset for all businesses. Over recent years, the exponential growth of data collection and ingestion has forced most organizations to rethink their strategies for managing data. Increasing compliance requirements and ever-changing technology prevent anyone from simply…
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Digital transformation through mastery of the Microsoft employee experience
Digital transformation is an important topic for most organizations, and we’re often asked to share the specific steps that we have taken to transform the Microsoft employee experience in Microsoft Digital Employee Experience, the organization that powers, protects, and transforms…
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Transforming Microsoft’s employee experience by listening to employee signals
Organizations spend over $300 billion a year on employee experience. And with that level of investment, it’s critical that they deliver on the top needs of the employees, so their dollars are well spent. However, you need to make sure…
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Driving the transformation of Microsoft’s employee experience with investment prioritization
The transformation of Microsoft’s employee experience has a key pillar: giving employees confidence that their voice matters. A fundamental element to empowering employees is transforming employee signals to an actionable list of employee challenges and needs. In the first and…
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Microsoft creates self-service sensitivity labels in Microsoft 365
Empowering self-service is important to us at Microsoft. Every employee should be able to create the resources they need without engaging IT to do it for them. To support this level of freedom, we rely on a strong governance strategy…