change management

Jun 7, 2024   |   Inside Track staff

Microsoft Teams increases collaboration in the modern workplace at Microsoft

At Microsoft, we’re increasing the collaborative capability of teams across the company with Microsoft Teams. We’ve initiated a fundamental change in the way our employees interact and communicate, with Microsoft Teams as the hub for communicating, meeting, and calling. We’re using change management processes and education so that our people can adopt and use Teams...

Feb 29, 2024   |   Lukas Velush

Democratizing adoption data with the Microsoft 365 Admin Center Experience insights dashboard

Microsoft 365 usage data has enormous value for a variety of roles. But until recently, only IT admins had the privileged access to the Microsoft 365 Admin Center that could unlock that data’s value. New Admin Center roles and the Experience insights dashboard have changed all that. Now, users with a wide spectrum of responsibilities...

Jan 12, 2024   |   Inside Track staff

Enabling a modern support experience at Microsoft

To maximize the value of digital transformation in a complex, global organization like Microsoft, a new modern approach to employee support is required. That is why Microsoft Digital Employee Experience (MDEE), the organization that powers, protects, and transforms the digital employee experience across devices, applications, and infrastructure in Microsoft, is reimagining how to deliver support...

Oct 20, 2023   |   Inside Track staff

Understanding Microsoft’s digital transformation

Our Microsoft Digital Employee Experience (MDEE) team builds and operates the systems that run Microsoft, and as such, we’re leading the company’s internal digital transformation. We’re doing this by rethinking traditional IT and business operations, and by driving innovation and productivity for our 220,000-plus employees worldwide. Fueling Microsoft’s digital transformation is improving our ability to...

Sep 19, 2023   |   Lukas Velush

Transforming data governance at Microsoft with Microsoft Purview and Microsoft Fabric

Data is an invaluable asset for all businesses. Over recent years, the exponential growth of data collection and ingestion has forced most organizations to rethink their strategies for managing data. Increasing compliance requirements and ever-changing technology prevent anyone from simply leaving their enterprise data in its current state. We’re accelerating our digital transformation with an...

Sep 7, 2023   |   Danielle Yedinak

Digital transformation through mastery of the Microsoft employee experience

Digital transformation is an important topic for most organizations, and we’re often asked to share the specific steps that we have taken to transform the Microsoft employee experience in Microsoft Digital Employee Experience, the organization that powers, protects, and transforms Microsoft. This series highlights how we accomplished this internally across two key pillars of the...

Sep 7, 2023   |   Danielle Yedinak

Transforming Microsoft’s employee experience by listening to employee signals

Organizations spend over $300 billion a year on employee experience. And with that level of investment, it’s critical that they deliver on the top needs of the employees, so their dollars are well spent. However, you need to make sure that you have the right investments to improve your employee experience. At Microsoft, we recognize...

Sep 7, 2023   |   Danielle Yedinak

Driving the transformation of Microsoft’s employee experience with investment prioritization

The transformation of Microsoft’s employee experience has a key pillar: giving employees confidence that their voice matters. A fundamental element to empowering employees is transforming employee signals to an actionable list of employee challenges and needs. In the first and second posts in this series, we explored strategies to capture employee signals and an approach...

Jul 17, 2023   |   Inside Track staff

Microsoft creates self-service sensitivity labels in Microsoft 365

Empowering self-service is important to us at Microsoft. Every employee should be able to create the resources they need without engaging IT to do it for them. To support this level of freedom, we rely on a strong governance strategy to identify and protect valuable content. By ensuring accountability, our employees are able to create...