Corporate Functions
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Customer questions answered: Should I use Copilot Studio or Azure AI Foundry to build my agent?
Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative AI to augment our human staff, see our story, Reimagining content creation with our Azure…
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Digitally transforming Microsoft: Our IT journey
The digital transformation of Microsoft spans the entire personal computing revolution, from the days of DOS and early Windows desktops, through our journey to the Azure cloud, to our modern engineering era highlighted by the rise of AI. The company…
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Boosting efficiency with SharePoint agents: How our Microsoft legal team is helping clients find answers faster
We all know the frustration of searching for answers we can’t find, and legal professionals often spend too much time answering the same questions repeatedly. To address these challenges, knowledge must be captured, presented, and made accessible so that individuals…
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Boosting HR and IT services at Microsoft with our new Employee Self-Service Agent in Microsoft 365 Copilot
Our employees at Microsoft are already using Microsoft 365 Copilot to find answers, work faster, communicate more effectively, and boost their creativity. Copilot has become a true personal AI assistant. To make this tool even more valuable to our employees…
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AI is revolutionizing the way we support corporate functions at Microsoft
AI is a game changer when it comes to improving how our corporate functions operate. At least that is what we at Microsoft, and many in the tech industry, have been claiming over the past year or so… but where…
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Getting products to customers faster with dropshipping at Microsoft
The COVID-19 pandemic pushed supply chains into the spotlight and revealed just how shaky they can be. If you panic-bought toilet paper or flour in March 2020, you know that a perfect storm formed as customers frantically bought up every…
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How Microsoft HR is using Viva and Microsoft 365 Copilot to empower our employees
Technology is about people, and no Microsoft organization understands that better than Human Resources. When our HR team started rolling out Microsoft 365 Copilot to the global HR organization, a human-centered approach was a natural fit. And what better way…