digital transformation
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Unlocking enterprise AI extensibility at Microsoft with Microsoft Copilot Studio
Microsoft 365 Copilot extensibility is a revolutionary new framework for advancing enterprise AI. By creating their own agents, individuals and teams can customize Copilot’s behavior with additional instructions, grounding, and actions, all while providing a clear and discoverable entry point…
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AI-powered agents in action: How we’re embracing this new ‘agentic’ moment at Microsoft
When we launched Microsoft 365 Copilot in February of 2023, it was a watershed moment in the history of Microsoft. By incorporating next-generation AI into the productivity tools that millions of people depend on every day, a new era of…
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Boosting our Security First Initiative at Microsoft with a transformed approach to wired network security
If you asked Sean Adams, Justin Griffin, Sajith Balan, or Shyam Sunder Gogi to provide a one-word answer that describes their current focus, you’d get the same answer: “Security.” Adams, Griffin, Balan, and Gogi are all part of a team…
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Keeping our network infrastructure healthy at Microsoft with an employee-built AI agent
Like many global companies, our network engineering environment here at Microsoft is gigantic. It spans 88 countries, more than 700 buildings, 64,000 devices, 7,500 Microsoft Azure Virtual Networks, and nearly 150 lab sites. It’s a system that serves more than…
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Community with purpose: Deploying Viva Engage at Microsoft in three chapters
At Microsoft, we have transformed how we use Microsoft Viva Engage to take important actions like connect with our employees, support our internal communications, and drive organizational change. We have learned a lot along the way, lessons that we share…
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How Microsoft Viva became a business transformation engine at Microsoft
Business transformation is complex, multifaceted, and perpetual. It’s also firmly rooted in an organization’s culture, so it requires change management technology that meets human needs directly. At Microsoft Digital, the company’s IT organization, we have decades of experience leading technological…