digital transformation
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Enabling a modern support experience at Microsoft
To maximize the value of digital transformation in a complex, global organization like Microsoft, a new modern approach to employee support is required. That is why Microsoft Digital, the company’s IT organization, is reimagining how to deliver support experiences to…
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Best practices and tips from Microsoft’s own internal adoption of Microsoft Viva
At Microsoft, we’ve learned a thing or two in the two years since we launched Microsoft Viva, the first employee experience platform built for the hybrid era. And now we are excited to share some of our best practices and…
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The future of Group Member Management: How Microsoft is leading the way with automation
Just as it is for everyone, maintaining accurate groups for email and apps such as Microsoft Viva and Microsoft Teams is challenging for us internally at Microsoft. Adding and removing employees from groups has been mostly a hand-cramping manual task,…
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From prototype to production: Deploying Signature Microsoft Teams Rooms at Microsoft
Here at Microsoft, we wanted to improve the experience our employees have in meetings, whether they’re at home, at a coffee shop, or in a meeting room in one of our offices. “It’s been quite the journey over the last…
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Microsoft’s cloud-centric architecture transformation
Here at Microsoft, we’re building our systems in the cloud to be agile, resilient, cost effective, and scalable—this allows us to be proactive and innovative as we transform our IT and business operations. Microsoft Azure resides at the core of our architecture, and…
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Driving adoption of Microsoft Viva at Microsoft: Lessons learned
In Microsoft Digital (MSD), our job is to accelerate Microsoft’s own digital transformation through world-class employee experiences. We were thrilled when Microsoft Viva was announced in 2021 as a modern platform dedicated to employee growth, wellbeing, and productivity. Microsoft Viva…
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Revolutionizing the rollout: Using product adoption data to streamline deployments
How do you turn data into knowledge? Once you have it, how to you turn that knowledge into action? Adopting a new product across an organization as large as Microsoft is an enormous task, and we’re always expanding our knowledge…
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Streamlining virtual software provisioning at scale with MyWorkspace
Every software company has unique virtual provisioning needs. Creating complex virtual infrastructure from scratch and maintaining it for even a short period can be labor-intensive, costly, and risky from a security standpoint. When it needs to happen multiple times per…
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Transforming Microsoft buildings with IoT technology and indoor mapping
Editor’s note: We’ve republished this blog with a new companion video. Sphoorti Patil is using Microsoft Azure indoor mapping and IoT technology that helps Microsoft employees find their way around the company’s campuses—and she hasn’t been in a Microsoft building…
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Transforming how contract creation works at Microsoft with automation
At Microsoft, we do business with an immense number of vendors and suppliers, and many of the services they provide require a statement of work (SOW) contract. Creating, approving, and managing those contracts is an immense task. We developed an…
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Driving inclusive and effective meetings at Microsoft with Microsoft Teams
At her core, Susan Sims is a relationship builder. In her work as a senior program manager on the Portfolio Integration team, she has prioritized running inclusive and effective meetings. It was a task made even more crucial in the…
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Culture, the cloud, and security: learning from Microsoft’s digital transformation
For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=ifym9DmqatA, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” A lot has changed in Microsoft Digital Employee Experience—our internal IT organization—since CEO Satya…