digital transformation
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Understanding Microsoft’s digital transformation
Our Microsoft Digital Employee Experience (MDEE) team builds and operates the systems that run Microsoft, and as such, we’re leading the company’s internal digital transformation. We’re doing this by rethinking traditional IT and business operations, and by driving innovation and…
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Enhancing space management internally at Microsoft with Wi-Fi data
Space management and employee engagement are two critical aspects of any modern workplace, including internally here at Microsoft. Figuring out how to get both right leads to important questions: How can organizations understand the best use of their building spaces,…
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Enhancing employee listening at Microsoft with Viva Glint
At Microsoft, giving our employees every opportunity to thrive is critical. Now, we have a new but familiar tool to help us do that—our very own Microsoft Viva Glint. We’re using Viva Glint—which replaces LinkedIn Glint—to check in with our…
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Driving Microsoft 365 Copilot adoption with an assist from Microsoft Viva
Effective adoption doesn’t happen by accident. It takes a coordinated effort that includes executive sponsorship, education, engagement, measurement, and more. When you deploy a next-generation AI technology like Microsoft 365 Copilot that introduces whole new ways of working, getting that…
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Tackling accessibility: How Microsoft and ServiceNow are building more accessible and inclusive experiences
With more than 1 billion people with disabilities in the world, we believe that accessibility is essential to delivering on our mission to empower every person and every organization on the planet to achieve more. In fact, our mission doesn’t…
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How we’re transforming large meetings at Microsoft in the age of flexible work
It’s a new era, and even meeting rooms must reinvent themselves. “In 2024, meeting rooms are reinterviewing for their jobs,” says Matthew Marzynski, a principal product manager for Microsoft Digital, our IT organization here at Microsoft. And just like any…
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Modernizing our Network Access Control Infrastructure with Azure
“How do I get on the Wi-Fi?” It’s often one of the first questions visitors ask when arriving at a new location, and here at Microsoft, it happens every day. Our guest Wi-Fi network is typically one of the first…
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Microsoft enables greater innovation by moving its ServiceNow instances to Azure
Internally here at Microsoft, our strategic partnership with ServiceNow is designed to enhance the integration and optimization of our two companies’ products, platforms, and cloud capabilities. Our decision to move the ServiceNow platform to Azure has proven to be a…
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Empowering employee self-service with guardrails: How we’re using sensitivity labels to make Microsoft more secure
At Microsoft, empowering our employees to do their best work means trusting them with self-determination. But to do that safely, we need clear data loss prevention systems in place. We describe it as self-service with guardrails. Giving employees that level…
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Bonding in 3D: How Microsoft employees are finding connection in Microsoft Teams
Several years into the era of flexible work, most of us are used to appearing in a Brady Bunch-style gallery. We select an emoji to ask a question or applaud an achievement and still have to remember “unmute” when it’s…
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Delivering communications internally at Microsoft with Microsoft Viva Amplify
Keeping your people well informed is something every organization, manager, and executive needs to do, including here at Microsoft Digital, the company’s IT organization. We need to let our employees know about new product rollouts, important system updates, new policies,…
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Redesigning how we work at Microsoft with generative AI
Generative AI has emerged as a transformational force in computing, but it’s not always clear how to utilize it when designing new products. At Microsoft, our teams are learning how to incorporate Microsoft Copilot and other new AI technology into…