Dynamics 365

October 31, 2024

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Lukas Velush

Seven things we learned deploying Microsoft 365 Copilot for Sales at Microsoft

We’ve entered the age of AI, and our salespeople are reaping the benefits here at Microsoft. Thanks to Microsoft 365 Copilot for Sales, their days are more efficient, their communication is more streamlined, and their interactions with essential sales tools…
October 9, 2024

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Jason Kellington

‘Got a question?’ Boosting employee engagement at Microsoft with Dynamics 365 and Power Platform

A decade ago, an email inbox was the primary tool that Microsoft Human Resources (HR) used to interact with employees. Today, Dynamics 365 and Microsoft Power Platform have transformed how Microsoft HR connects with and serves employees through our internal…
January 25, 2024

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Bonnie Darves

Protecting Microsoft’s SAP workload with Microsoft Sentinel

For any large enterprise like Microsoft, monitoring threats to infrastructure and applications developing and maintaining an always-on Security Information and Event Management (SIEM) solution like Microsoft Sentinel that’s equipped to ward off threats isn’t only a weighty task but also…
December 4, 2023

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Angela Gamba

Modernizing campus logistics and operations at Microsoft

Business Situation Microsoft is in the productivity business, with a mission “to empower every person and every organization on the planet to achieve more.” What matters to Microsoft is not just helping to envision the workplace of the future, but…
September 22, 2023

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Josh Krenz

Meet OneExpense, the automated expense reporting backend transforming Microsoft

Filing expenses exist for pretty much everyone. At Microsoft, employees are now empowered by a no and low touch reimbursement process that uses automation and machine learning to perform micro-actions on behalf of the users. With OneExpense, Microsoft’s new automated…
September 19, 2023

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Cody Bay

Transforming Microsoft’s corporate expense tools with Microsoft Azure and Microsoft Dynamics 365

When it comes to employee expenses, Microsoft has quite a collection of corporate expense tools in its tool belt. Depending on your role, you might need different tools, all of which accomplish the same basic goal—reporting expenses and getting reimbursed—in…
August 29, 2023

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Cody Bay

Automating expense reporting at Microsoft boosts employee experience

Automating expense reporting is saving the day at Microsoft. Like everywhere else, filing expenses has long been a chore most employees at Microsoft sought to avoid. And the numbers back that up. Instead of spending their time developing new technologies,…
August 8, 2023

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Josh Krenz

Microsoft smart buildings bolstered by machine learning model, IoT

A new machine learning model and Internet of Things (IoT) sensors and automation enables Microsoft smart buildings to keep company employees as comfortable as possible. Microsoft’s real estate operations team relies on energy smart buildings, structures with interconnected automation and sensors,…
April 20, 2023

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Inside Track staff

Learning to Listen: OneFinance Improves Customer Service with Microsoft LUIS Tool

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Bonnie Cowan,…
April 20, 2023

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Alex Fleck

Maximizing Microsoft Finance’s support experience with dynamic feedback and machine learning sentiment analysis

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Managing financial…
September 16, 2019

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Lukas Velush

Retooling how Microsoft sellers sell the company

Selling Microsoft hasn’t been easy. Just ask the 25,000 people who pitch the complex array of products and services that the company sells to customers across the globe. Those sellers used to wade through more than 30 homegrown applications to…
March 28, 2019

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Idunn Wolfe

Immigration tool removes hurdles for Microsoft employees

Getting a work visa in the United States is slow, confusing, and leaves many worried that they could be deported. Two years ago, the IT and legal teams from Microsoft joined forces to completely overhaul the work visa process. They…

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