Topic
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Employee experience
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Meet DigitalMe: Our AI digital twin that works on our behalf
Have you ever wanted a clone to help you keep up with your work? In…
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Building AI skills for the future: How we’re reimagining learning with AI Skills Navigator
Across every industry, the expectations placed on IT professionals are changing fast. AI is no…
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Streamlining finance cash collection at Microsoft with AI
When it comes to running a business, getting paid on time is critical. Our Global…
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Microsoft Build 2026: Empowering our developers to adopt agentic AI at Microsoft
In Microsoft Digital, the company’s IT organization, our journey to agentic AI has been an…
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IT on the cutting edge: Working in Microsoft Digital in the era of AI
What’s it like to power the systems behind a global technology leader from the inside?…
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Staying human: How we’re using AI to transform the sales experience at Microsoft
At first glance, AI transformation can look like a technology deployment project: New tools arrive,…
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25 Years of SharePoint at Microsoft: Our lessons learned as Customer Zero
For more than two decades, SharePoint has been a foundational part of how work happens…
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Transforming IT support across Microsoft with the Employee Self-Service Agent
We’re in a new world of work support today, where Microsoft 365 Copilot and agentic…
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Fast Train to the AI Frontier: Balancing risk and innovation in the era of AI at Microsoft
Every IT leader today feels the same tension. On the one side, there’s unprecedented pressure…
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Building from the inside: Anahit Hovhannisyan’s impact on IT at Microsoft
Anahit Hovhannisyan has spent more than a decade at Microsoft headquarters doing work that few…
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Making AI stick for sellers: Five adoption lessons from our Copilot rollout
When Microsoft 365 Copilot rolled out across our global Microsoft Sales and Service organization—a team…
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Our fantastic four: Embracing your work style with Microsoft 365 Copilot
What’s your work style? Here at Microsoft Digital, the company’s IT organization, we’ve identified four…