Enterprise Mobility and Security
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Modernizing Microsoft’s internal Help Desk experience with ServiceNow
Microsoft is transforming the experience of our internal IT helpdesk agents and, using ServiceNow IT Service Management, we’re improving the experience our employees have when they request IT help. We’ve transitioned the traditional and custom IT tools and features in…
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Microsoft moves IT infrastructure management to the cloud with Microsoft Azure
We’re transforming our IT infrastructure management internally here at Microsoft. At Microsoft Digital Employee Experience (MDEE), we’re embracing our digital transformation and the culture changes that comes with it. With over 98 percent of our IT infrastructure in the cloud,…
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Managing Windows 10 devices with Microsoft Intune
[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Microsoft Digital…
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Improving security by protecting elevated-privilege accounts at Microsoft
[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] An ever-evolving…
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Microsoft’s fresh approach to accessibility powered by inclusive design
[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Adopting rigorous…
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Using a Zero Trust strategy to secure Microsoft’s network during remote work
[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Microsoft’s cloud-first…
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Sharing what we learned deploying our secure federal environment
At Microsoft, we serve a diverse range of customers, from individual users and large businesses to sovereign governments with specific regulatory requirements. Our platform products such as Microsoft Azure and our Microsoft 365 productivity suite perform extremely well for these…
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Microsoft CISO Bret Arsenault provides practical advice to secure your hybrid workspace
In episodes of the Security Unlocked podcast, Microsoft CISO Bret Arsenault discusses the biggest challenges in securing your hybrid workspace with industry peers from Microsoft, LinkedIn, Vodafone, and more. The episodes cover how security leaders are adjusting to the new…
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Moving to next-generation SIEM at Microsoft with Microsoft Sentinel
Our internal security team works diligently 24 hours a day, 7 days a week to help protect Microsoft IP, its employees, and its overall business health from security threats. We recently implemented Microsoft Sentinel to replace a preexisting, on-premises solution…
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Learning from engineering Zero Trust networking at Microsoft
Our Microsoft Digital (MSD) team is deploying Zero Trust networking internally at Microsoft as part of our Zero Trust initiative, our comprehensive approach to verification and identity management. Powered by Microsoft’s internal security team, our Zero Trust model centers on…
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Sharing Microsoft’s Zero Trust networking lessons for leaders
Today we want to share the lessons we’re learning from deploying Zero Trust networking across Microsoft. In many enterprises, network security has traditionally focused on strictly secured and monitored corporate network perimeters. Today, in a mobile-first and cloud-first world, business…
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Managing user identities and secure access at Microsoft
[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Managing identities…