Enterprise Mobility and Security

Oct 13, 2023   |   Lukas Velush

How modernization is helping Microsoft along its internal device management journey

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=-eteAvm72Ro, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Modernization is helping Microsoft move forward on its internal device management journey. If you’re in IT, you know device management is a challenge all companies face. It’s especially difficult...

Sep 26, 2023   |   Lukas Velush

Culture, the cloud, and security: learning from Microsoft’s digital transformation

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=ifym9DmqatA, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” A lot has changed in Microsoft Digital Employee Experience—our internal IT organization—since CEO Satya Nadella’s 2017 memo calling for the company to digitally transform. How do you get the...

Sep 22, 2023   |   Eric Scheffler

How we’re deploying our VWAN infrastructure using infrastructure as code and CI/CD

Editor’s note: This is the first in an ongoing series on moving our network to the cloud internally at Microsoft. We’re building a more agile, resilient, and stable virtual wide-area network (VWAN) to create a better experience for our employees to connect and collaborate globally. By implementing a continuous integration/continuous deployment (CI/CD) approach to building...

Sep 19, 2023   |   Lukas Velush

Transforming data governance at Microsoft with Microsoft Purview and Microsoft Fabric

Data is an invaluable asset for all businesses. Over recent years, the exponential growth of data collection and ingestion has forced most organizations to rethink their strategies for managing data. Increasing compliance requirements and ever-changing technology prevent anyone from simply leaving their enterprise data in its current state. We’re accelerating our digital transformation with an...

Aug 11, 2023   |   Douglas Gantenbein

Finding and remediating rogue access points on the Microsoft corporate network

Finding rogue access points on Microsoft’s network is an important mission for our IT teams. Networked devices have come to dominate the IT world, and their prevalence has led to more complex and vulnerable gateways. As a result, employees within Microsoft and many other large organizations regularly bring in their own wireless devices. Using a...

Aug 9, 2023   |   Lukas Velush

Boosting our connectivity with our own next-generation optical network

Providing users with fast and reliable connectivity is the backbone of modern work. Microsoft Digital Employee Experience, the organization that powers, protects, and transforms the company, recently deployed a robust next-generation optical network that offers the company more bandwidth on less fiber for a lower operational cost than leasing from traditional carriers. “Our consumption costs...

Aug 4, 2023   |   Brian Fielder

Microsoft helps employees work securely from home using a Zero Trust strategy

When COVID-19 began its spread across the globe, Microsoft moved quickly to ensure our employees were able to work securely from home. Fortunately, we had a business continuity crisis plan in place that we used to guide our response. Our ability to respond to the crisis was greatly enhanced by how prepared Microsoft was to...

Jul 18, 2023   |   Mark Skorupa

Microsoft’s digital security team answers your Top 10 questions on Zero Trust

Our internal digital security team at Microsoft spends a fair amount of time talking to enterprise customers who face similar challenges when it comes to managing and securing a globally complex enterprise using a Zero Trust security model. While every organization is unique, and Zero Trust isn’t a “one size fits all” approach, nearly every...

Jul 18, 2023   |   Inside Track staff

Shining a light on how Microsoft manages Shadow IT

Shadow IT is the set of applications, services, and infrastructure that are developed and managed outside of defined company standards. These line-of-business-built solutions (aka Shadow IT) have always existed at Microsoft and are a common industry problem. Over the years, corporate function teams—including business development, legal, finance, human resources, marketing and sales, support, and consulting—have...

May 23, 2023   |   Inside Track staff

Verifying identity in a Zero Trust model internally at Microsoft

Identity-driven security is a core pillar of our Zero Trust model. Identities define the Zero Trust security boundary, and we use identity as the primary factor in how we allow access to corporate resources. When an identity tries to access any resource, we verify that identity with strong authentication, and we ensure that access is...

May 18, 2023   |   Inside Track staff

Modernizing Microsoft's internal Help Desk experience with ServiceNow

Microsoft is transforming the experience of our internal IT helpdesk agents and, using ServiceNow IT Service Management, we’re improving the experience our employees have when they request IT help. We’ve transitioned the traditional and custom IT tools and features in Microsoft service-desk into ServiceNow ITSM. This has led to innovation in many areas of our...

Mar 29, 2023   |   Inside Track staff

Creating security controls for IoT devices at Microsoft

Microsoft Digital Employee Experience (MDEE) is building an integrated security controls strategy for Internet of Things (IoT) devices that interact with corporate data or that help ensure human life safety. The IoT consists of all the connected devices that can collect and process data. It represents a new and evolving landscape, in which technology is...