Microsoft Azure
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Finding and fixing network outages in minutes—not hours—with real-time telemetry at Microsoft
With more than 600 physical worksites around the world, Microsoft has one of the largest network infrastructure footprints on the planet. Managing the thousands of devices that keep those locations connected demands constant attention from a global team of network…
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Running our customer service and support contact centers on Microsoft Azure
Providing exemplary support is critical to how we empower our customers to achieve more with Microsoft technologies and services. We in Microsoft Digital, the company’s IT organization, recently migrated our global Microsoft customer service network to Microsoft Azure, creating a…
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Creating a manageable Microsoft Azure subscription model
Editor’s note: This story was written by a bot powered by Microsoft Azure OpenAI. The bot interviews subject matter experts in Microsoft Digital to generate new stories quickly. We have humans in the loop to ensure the accuracy and completeness…