Network Security
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Governing AI agents at scale: Lessons from our journey at Microsoft
Empowering employees and protecting your organization through agent governance Welcome to the agentic frontier Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts…
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Supercharging network operations at Microsoft with AI-based unified network intelligence
At Microsoft, our network engineers work across multiple systems, including topology views, telemetry dashboards, logs, incidents, tickets, and fragmented tools. They piece together signals from these sources to understand what’s happening during an incident, often under considerable time pressure. But…
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Staying human: How we’re using AI to transform the sales experience at Microsoft
At first glance, AI transformation can look like a technology deployment project: New tools arrive, training programs launch, dashboards go live, and leaders focus on speed, scale, and rollout discipline. But in practice, the technical side of transformation is only…
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How Work IQ is supercharging our AI usage at Microsoft
At Microsoft, we’re constantly thinking about the future of work—how the power of AI and agents is transforming the way knowledge workers do their jobs, streamlining workflows, and boosting employee productivity. These innovations have come in many different forms across…
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Unfolding our AI-in-IT story: What to expect at the 2026 Microsoft 365 Community Conference
This article is about an event that is now completed. We leave the post up on our site as a record of the conference and the topics covered by some of our Microsoft Digital subject matter experts. At Microsoft Digital,…
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Microsoft CISO advice: Read our four tips for securing your network
Geoff Belknap, CVP and operating CISO for Core and Enterprise, shares four key practices your business can use to be prepared for managing network security incidents. Learn from our experience Network isolation (Secure Future Initiative) “Knowing where devices are, who…
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Microsoft CISO advice: Explore our four tips for securing your customer support ecosystem
Microsoft business operations teams know all too well that cyberattackers seek to exploit customer support pathways. Tools that can unlock customer accounts or aid in troubleshooting issues in complex environments are a rich target. “The path attackers really like to…
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Hardening our digital defenses with Microsoft Baseline Security Mode
Security isn’t just a feature—it’s a foundation. As threats grow more varied, widespread, and sophisticated, enterprises need to rethink how they protect their environments. That’s why we, in Microsoft Digital, the company’s IT organization, took a necessary step forward and…
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Powering agentic AI adoption at Microsoft: Our ‘Customer Zero’ story
At Microsoft, we are enabling our employees, teams, and organizations to build AI agents to help them complete important tasks—from individual employees in the personal productivity tenant all the way to enterprise-wide agents that are available to everyone. Engage with…
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Vuln.AI: Our AI-powered leap into vulnerability management at Microsoft
In today’s hyperconnected enterprise landscape, vulnerability management is no longer a back-office function—it’s a frontline defense. With thousands of devices from a multitude of vendors, and a relentless stream of Common Vulnerabilities and Exposures (CVEs), here at Microsoft we faced…
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Keeping our in-house optical network safe with a Zero Trust mentality
When it comes to corporate connectivity at Microsoft, a minute of lost connection can lead to catastrophic disruptions for our product teams, sleepless nights for our network engineers, and millions of dollars of lost value for the company. That’s why…
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Transforming security and compliance at Microsoft with Windows Hotpatch
Security updates are essential, and every security admin knows that when it comes to applying these updates, faster is better to mitigate the risk. However, security updates have always come with a catch: Windows needs to reboot to apply them.…