security

November 1, 2024

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Lukas Velush

Getting the most out of generative AI at Microsoft with good governance

Since generative AI exploded onto the scene, it’s been unleashing our employees’ creativity, unlocking their productivity, and up-leveling their skills. But we can fly into risky territory if we’re not careful. The key to protecting the company and our employees…
October 18, 2024

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Inside Track staff

Modernizing Microsoft’s internal Help Desk experience with ServiceNow

Microsoft is transforming the experience of our internal IT helpdesk agents and, using ServiceNow IT Service Management, we’re improving the experience our employees have when they request IT help. We’ve transitioned the traditional and custom IT tools and features in…
September 16, 2024

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Lukas Velush

Harnessing first-party patching technology to drive innovation at Microsoft

We live in a world where network security is a foundational concern for large enterprises like ours that are trusted with sensitive customer data. This creates an environment where we all need to ensure that we have high patching compliance…
September 7, 2024

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Lukas Velush

Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft

Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and transcribed or their data becomes available to AI-powered digital assistants, their impact increases. Although these features have proven…
September 6, 2024

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Inside Track staff

Verifying device health at Microsoft with Zero Trust

Here at Microsoft, we’re using our Zero Trust security model to help us transform the way we verify device health across all devices that access company resources. Zero Trust supplies an integrated security philosophy and end-to-end strategy that informs how…
September 5, 2024

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Darcy Jayne

Providing employees with virtual loaner devices with Windows 365

Watch as Dave Rodriguez interviews Trent Berghofer about using the Windows 365 Cloud PC platform to provide our employees with virtual loaner PCs when they need a backup machine to keep working. Rodriguez is a principal product manager on the…
August 29, 2024

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Alex Fleck

Finding and fixing network outages in minutes—not hours—with real-time telemetry at Microsoft

With more than 600 physical worksites around the world, Microsoft has one of the largest network infrastructure footprints on the planet. Managing the thousands of devices that keep those locations connected demands constant attention from a global team of network…
August 28, 2024

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Lukas Velush

Hardware-backed Windows 11 empowers Microsoft with secure-by-default baseline

Windows 11 makes secure-by-default viable thanks to a combination of modern hardware and software. This ready out-of-the-box protection enables us to create a new baseline internally across Microsoft, one that level sets our enterprise to be more secure for a…
August 15, 2024

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Jason Kellington

Reimagining content management at Microsoft with SharePoint Premium

At Microsoft, we’ve rolled out SharePoint Premium across the company, including in Microsoft Digital, the company’s IT organization where we’re using it to transform how the company manages its content. SharePoint is the backbone of our content management and collaboration…
July 23, 2024

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Inside Track staff

Implementing a Zero Trust security model at Microsoft

At Microsoft, our shift to a Zero Trust security model more than five years ago has helped us navigate many challenges. The increasing prevalence of cloud-based services, mobile computing, internet of things (IoT), and bring your own device (BYOD) in…
June 28, 2024

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Lukas Velush

Boosting employee device procurement at Microsoft with better forecasting

Device forecasting at Microsoft has allowed the company to plan for new hires, replace out-of-warranty devices for existing employees, and respond to major events, like the release of Windows 11. As a result, we’ve been able to strategically acquire equipment…
June 21, 2024

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Inside Track staff

Improving security by protecting elevated-privilege accounts at Microsoft

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] An ever-evolving…

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