Inside Track Blog - How Microsoft does IT

Featured

March 27, 2025

Alex Fleck

Unlocking knowledge through intelligence: Lessons learned using SharePoint agents at Microsoft
March 27, 2025

Inside Track bot

Customer questions answered: Should I use Copilot Studio or Azure AI Foundry to build my agent?

Recent posts

March 20, 2025

|

Alex Fleck

How our employees are extending enterprise AI with custom retrieval agents

Employees who are using Microsoft 365 Copilot to transform the way they work now have a new tool to help them even more—the agent. At Microsoft, we’re deploying a spectrum of agents to fulfill different…
March 20, 2025

|

Travis Hay

Taking back time: Evolving how we use Microsoft 365 Copilot Chat at Microsoft

When we deployed Microsoft 365 Copilot internally at Microsoft, we thought it would save time for our employees and vendors, and it has, especially with the help of Copilot Chat. With a Microsoft 365 Copilot…
March 6, 2025

|

Alex Fleck

Boosting network performance at Microsoft with real-time telemetry and performance visualization

For the network engineers who keep Microsoft connected across thousands of devices at more than 800 sites around the world, time is always of the essence. They need to monitor network performance, identify outages, and…
February 27, 2025

|

Keith Boyd

Digitally transforming Microsoft: Our IT journey

The digital transformation of Microsoft spans the entire personal computing revolution, from the days of DOS and early Windows desktops, through our journey to the Azure cloud, to our modern engineering era highlighted by the…
February 27, 2025

|

Brent Sanders

Boosting efficiency with SharePoint agents: How our Microsoft legal team is helping clients find answers faster

We all know the frustration of searching for answers we can’t find, and legal professionals often spend too much time answering the same questions repeatedly. To address these challenges, knowledge must be captured, presented, and…
February 27, 2025

|

Alex Fleck

Community with purpose: Deploying Viva Engage at Microsoft in three chapters

Microsoft Viva Engage: A powerful business transformation tool Leading change through community engagement Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic…
February 27, 2025

|

Inside Track staff

Implementing strong user authentication with Windows Hello for Business

This story was first published in 2016. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so…
February 25, 2025

|

Inside Track staff

Improving security by protecting elevated-privilege accounts at Microsoft

This story was first published in 2019. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so…
February 20, 2025

|

Inside Track staff

Microsoft Teams increases collaboration in the modern workplace at Microsoft

This story was first published in 2018. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so…
February 20, 2025

|

Inside Track bot

Reimagining content creation with our Azure AI-powered Inside Track story bot

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. In Microsoft Digital, the company’s IT…
February 20, 2025

|

Gabe Storment

Harnessing AI: How a data council is powering our unified data strategy at Microsoft

Information technology is an ever-evolving landscape. Artificial Intelligence is accelerating that evolution, providing employees with unprecedented access to information and insights. Data-driven decision-making has never been more critical for businesses to achieve their goals. Recognizing…
February 13, 2025

|

Jason Kellington

Empowering employees with the Microsoft Power Platform at Microsoft

At Microsoft, our employees are using the Microsoft Power Platform to bring their ideas and visions to life. It’s our low-code development suite that anyone—not just developers—can us to create apps, automate workflows, and analyze…

Popular tags

We’d like to hear from you!

Featured

Recent posts

Popular tags

Archives