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6 min read

How responsible AI helps financial services manage risk and assure compliance 

Microsoft AI technologies are well-positioned to assist financial institutions in implementing AI in a way that complies with applicable law and regulations, facilitates effective oversight by senior management and the board of directors, addresses supervisory expectations, and protects customers. 

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6 min read

Explore the latest release plans for Microsoft Industry Clouds 

New capabilities within the 2024 release wave 1 will be available from April 1, 2024, to September 30, 2024. This plan covers features for Microsoft Cloud for Retail, Azure Data Manager for Agriculture, Microsoft Cloud for Financial Services, Microsoft Cloud for Sustainability, Microsoft Cloud for Healthcare, and Microsoft Cloud for Nonprofit.

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4 min read

Empower the banking employee experience with generative AI 

Helping banks improve productivity through better teamwork, insights, and communications is a key focus area for Microsoft, and something Azure OpenAI Service and our rapidly evolving copilot offerings are well positioned to enable.

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5 min read

Well-Architected for Industry: Optimize Microsoft Industry Clouds implementation 

As part of our efforts to empower implementers to create reliable, scalable, secure, and cost-efficient solutions, we have introduced Well-Architected for Industry. The framework consists of five pillars of architectural excellence including reliability, cost optimization, operational excellence, performance efficiency, and security.

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7 min read

6 cornerstones of financial services reinvention with data and generative AI 

Most financial services firms are well into their generative AI journeys, although it is still the early days for all of us. In our work with customers, we review these six principles and challenge the business and IT leadership to understand the unique needs of their business, where AI will deliver the most value, and how to make smart early moves in technology investments and early use cases.  

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11 min read

How AI helps Microsoft partners innovate across industries 

AI is reinventing customer engagement where every connection adds value to the customer relationship, enriching employee experiences to help people be more creative in their work, and reshaping business processes. Read about how Microsoft partners across industries are accelerating innovation with AI.

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5 min read

How Microsoft and generative AI are transforming financial service contact centers 

Using generative AI to reinvent the contact center is an unparalleled opportunity not just to deepen customer relationships but to unlock new business value. With generative AI and the Microsoft Cloud, financial services businesses can optimize costs, reduce time to value, enhance collaboration, and use data to deliver more impactful business outcomes.

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4 min read

Shaping the future of financial services: Microsoft partners at Sibos 2023 

Microsoft Cloud for Financial Services is unlocking new value for customers and helping partners deepen customer relationships. The latest AI innovations of the Microsoft Cloud, together with solutions from our global partner community, are helping both commercial and corporate banking customers move into the future.  Â