At Microsoft, we are dedicated to harnessing AI to drive innovation, enhance productivity, and foster sustainable growth across sectors.
For decades, child welfare agencies have struggled with finding technology solutions to support consistent connection and communication between case workers, families, vulnerable youth, and an extended team of stakeholders. COVID-19 exacerbated those challenges, bringing to a head the need for states to provide its workers and constituents tools that bring continuity and communication despite disruption.
The COVID-19 pandemic forced a seismic shift in how public sector organizations engage with their communities and constituents. Technology played a crucial role in keeping agencies open and able to serve the public—through greater reliance on virtual meetings, more accessible online portals, and AI-based chatbots to help the public find answers to their questions quickly,
The global pandemic is far from over, we want to take this opportunity to recognize and applaud the continued heroic efforts by front-line workers—healthcare workers, first responders, service workers, and others—around the world. They put their lives at risk every day to save patients and keep critical operations running. While much of the recent news
As the world emerges from a global pandemic, nations face a pivotal moment for government technology. Governments at every level are at the brink of digital transformation, but at the same time vulnerable to cyberattacks. Going forward, governments must invest in new technology and top-tier security software to deliver services while protecting critical infrastructure. They
Microsoft has developed one of the largest technology ecosystem in the world, which provides opportunities for our partners in the defense industrial base to digitally transform and deliver mission capability. With our partners we seek to: Help securely advance missions across land, sea, air, space, and cyberspace to promote stability and security for people, nations,
As we celebrate our partner community at our annual Microsoft Inspire event this week, it’s important to reflect on the pivotal role our partners play in helping us to empower every government agency and every person on the planet to achieve more.
Clouds are ever evolving. In technology terms, we generally think of it as a ‘hyperscale cloud’, built with near infinite scale and almost limitless possibilities. The pragmatic reality of adopting cloud, especially within government, is shades of grey in nature. Alongside the challenges of simply ‘adopting the technology’ come political, policy, privacy, and regulatory requirements
In the 1960s, military strategist John Boyd developed the concept of OODA – Observe, Orient, Decide, Act. This combat philosophy emphasized agility over brute force: If you see more, understand better, decide faster, and react more quickly than an adversary, you likely win. Boyd died in 1997, well before anyone had heard the term “edge
As governments worldwide consider how best to safely welcome a majority of their employees back to the workplace, a fair question is how much that in-person interaction adds to the digital collaboration that has taken place over the past year. In other words, what exactly does it mean to facilitate collaboration within, and between government
Mobility and transit are not only changing how people move around, they are key components of a changing urban landscape. Development of automated vehicles continued over the past year; electric vehicles are helping to tackle climate change; and a wealth of public and private mobility developments in cities have given residents more travel options than ever. Transit is also high on the public sector priority list, with the European Union, for example, pledging billions
Over the next five years, more than 149 million tech jobs are expected to emerge in areas such as software development, cybersecurity, artificial intelligence (AI), and machine learning. Because of this, supporting global economic development lies in empowering workers with the skills they need to be successful and thrive in this digital economy. Earlier this
Practical actions that governments can take to step-change the way they use innovation to achieve their economic, social, and sustainability objectives.
