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7 min read

NRF: Daily schedule and featured sessions

For other NRF news from Microsoft, please visit our Retail News Center.

Sunday, January 17

Monday, January 18

Tuesday, January 19

9:30 AM

Microsoft Services Hitachi

10:00 AM

RSM Microsoft Dynamics

10:30 AM

Cognizant Microsoft – Modern Workplace

11:00 AM

TokyWoky Microsoft Dynamics Microsoft – Customer Insights and Personalization

11:30 AM

Microsoft Dynamics Orckestra Microsoft Services

12:00 PM

VMob SKIP Social Rank

12:30 PM

Microsoft – Customer Insights and Personalization Microsoft – Customer Insights and Personalization Concord

1:00 PM

Checkpoint Systems Avanade RetSKU

1:30 PM

Microsoft Services Microsoft Dynamics SaleMove

2:00 PM

Retail Realm Mindtree Trendalytics

2:30 PM

LiveTiles

3:00 PM

Enterprise Sales Solution SCREENMO

3:30 PM

Avensia and EpiServer Neal Analytics

4:00 PM

Microsoft Store Microsoft Store

 

TokyWoky – Leveraging your website’s traffic to create your community

Date: Sunday, 11:00 AM
Presenter: Quentin Lebeau, CEO & Co-founder
With L’Oréal Paris as a business case, TokyWoky will show how a business can leverage their website’s traffic to quickly recruit a community of brand ambassadors.

Microsoft Dynamics – Deliver amazing customer experiences with Microsoft Dynamics

Date: Sunday, 11:30 AM
Presenter: Balaji Balasubramanian, Principal Group Program Manager
Today’s customers interact with brands across a wide range of touchpoints throughout their shopping experiences demanding immediate, personalized service. Learn how Microsoft Dynamics helps retailers better manage these changing demands.

VMob – Increasing in-store sales with real-time personalization and contextual analytics.

Date: Sunday, 12:00 PM
Presenter: Scott Bradley, CEO and Founder
See how 7-Eleven and McDonald’s are bringing customers through the door, creating better in-store engagements and increasing revenue by using real-time contextual analytics and data collection with personalized mobile content delivery.

Microsoft – Customer insights and personalization

Date: Sunday, 12:30 PM
Presenter: Sanjay Soni, Sr. Product Marketing Manager
Customers interact with brands across a variety of touchpoints throughout their shopping experiences demanding immediate, personalized service. Learn how retailers can harness the power of the Internet of Things (IoT), Cortana Analytics, PowerBI and Microsoft Dynamics to gain more insight into what customers want and create a more personal shopping experience.

Checkpoint Systems – Cloud-based sensors Solutions – enabling responsive retail

Date: Sunday, 1:00 PM
Presenter: Tom Racette Vice President, Merchandise Visibility, Checkpoint Systems
Retailers require better, faster ways to understand and engage connected consumers across channels.   Sense + Respond solutions on Microsoft Azure, enable real-time shopper insight and engagement.

Microsoft Services – Drive business transformation through advanced analytics, mobility and assisted sales

Date: Sunday, 1:30 PM
Presenter: Praveen Gururaja & Susan Jackson, Microsoft Services Business Program Managers
An integrated platform will unify applications and devices across retail channels delivering real-time analytics, enable productive store associates and drive seamless exceptional customer experience.

Retail Realm

Date: Sunday, 2:00 PM
Presenter: Rachel Smith, Director of Sales North America
Overview of Retail Realm and the retail specific development and services we provide to the various Microsoft sales channels

Microsoft Services – Drive business transformation through advanced analytics, mobility and assisted dales

Date: Monday, 9:30 AM
Presenter: Praveen Gururaja & Susan Jackson, Microsoft Services Business Program Managers
An integrated platform will unify applications and devices across retail channels delivering real-time analytics, enable productive store associates and drive seamless exceptional customer experience.

RSM – The true value of Microsoft Dynamics AX on Azure

Date: Monday, 10:00 AM
Presenter: Miles Tedder and Stan Mac, COO and VP of IT
Direct from the retailer, hear the story of why Pet Supplies Plus chose Dynamics AX, how Azure streamlined their implementation, and the results of their live deployment.

Cognizant – Customer Centricity with One Retail

Date: Monday, 10:30 AM
Presenter: Noe Gutierrez, Sr Director for Retail, Travel and Hospitality, AIM Cognizant
The Future of Retail has arrived, and your customers are leaving a digital footprint with every ‘like’, click, and interaction as a consumer. Learn how to use this data for better business outcomes and business decision-making. Cognizant Analytics and Information Management (AIM) discusses Customer Centricity on One Retail, the platform that shifts the focus from “reacting to market dynamics” to a customer-centric model using an integrated, information-rich platform.

Microsoft Dynamics – Deliver amazing customer experiences with Microsoft Dynamics

Date: Monday, 11:00 AM
Presenter: Balaji Balasubramanian, Principal Group Program Manager
Today’s customers interact with brands across a wide range of touchpoints throughout their shopping experiences demanding immediate, personalized service. Learn how Microsoft Dynamics helps retailers better manage these changing demands.

Orckestra – Unified commerce in the Cloud: How it addresses scale and complexity in Retail

Date: Monday, 11:30 AM
Presenter: Kais Makhlouf, Vice President, Partners and Alliances
Unified Commerce in the Cloud is the next stage of omnichannel commerce, allowing large retailers to address increasingly complex buying behaviors. Partnering with Azure, Orckestra delivers scalability, agility and numerous cutting-edge cloud services.

SKIP – The mobile world of brick and mortar

Date: Monday, 12:00 PM
Presenter: Chase Thomason, Founder and CEO
In a mobile world, brick-and-mortar retailers should be able to delight customers in a whole new way… but it’s just not happening. SKIP is creating a better experience for both shoppers and retailers.

Microsoft – Customer insights and personalization

Date: Monday, 12:30 PM
Presenter: Sanjay Soni, Sr. Product Marketing Manager
Customers interact with brands across a variety of touchpoints throughout their shopping experiences demanding immediate, personalized service. Learn how retailers can harness the power of the Internet of Things (IoT), Cortana Analytics, PowerBI and Microsoft Dynamics to gain more insight into what customers want and create a more personal shopping experience.

Avanade – Achieving unified commerce with the Microsoft ecosystem

Date: Monday, 1:00 PM
Presenter: Will Dunlavy, Senior Director, Retail Industry
Learn how the Microsoft ecosystem enables Unified Commerce, an approach beyond omnichannel that delivers the digital technology enabled functions for customer centric retailing, serving the consumer where and how they desire.

Microsoft Dynamics – Deliver amazing customer experiences with Microsoft Dynamics

Date: Monday, 1:30 PM
Presenter: Balaji Balasubramanian, Principal Group Program Manager
Today’s customers interact with brands across a wide range of touchpoints throughout their shopping experiences demanding immediate, personalized service. Learn how Microsoft Dynamics helps retailers better manage these changing demands.

Mindtree – Drive in-store conversion by empowering store associates

Date: Monday, 2:00 PM
Presenter: Gaurav Johri, Senior Vice President & Head, Platforms & Solutions Group
Well-informed store associates, armed with real-time recommendations on their mobile, can provide the necessary nudge to indecisive shoppers and increase in-store conversions.

LiveTiles – How to create your digital workplace

Date: Monday, 2:30 PM
Presenter: Lee Ralph, Europe, Middle East and Asia Partner and Sales Director
What are the building blocks of a digital workplace? Is it more than just a buzz term? Lee Ralph of LiveTiles demonstrates how enterprises now have an array of smart tools and platforms at their disposal to rapidly create a digital ecosystem that empowers and mobilizes their workplaces. Lee will provide a glimpse of how to create your digital workplace in the cloud, integrating multiple applications and processes across the value chain, while ensuring a best of breed user experience for all facets of the organization.

Enterprise Sales Solution – Four pillars of omnichannel retailing

Date: Monday, 3:00 PM
Presenter: Mukund Balasubramanian, Co-Founder, Chief Technology Officer
Photon, a provider of omnichannel experiences for Fortune 500 retailers, will present the Four Pillars of Omnichannel Retailing. Showcasing examples: Mobile, Cloud Migration, Content to Commerce, and Big Data (Personalization).

Avensia and Episerver – Engaging digital experiences for omni-channel retail in the cloud

Date: Monday, 3:30 PM
Presenter: Johan Liljeros, VP Commerce and Product Development, Avensia & Jacob Khan,Director, Solution Architecture, Episerver
Solving the omni-channel puzzle with Episerver enterprise web platform on top of Microsoft Dynamics AX for retail business logic. Enabling engaging customer experiences with POS, e-commerce and customer services seamlessly integrated.

Microsoft Store – Microsoft technology running in the Microsoft brick & mortar retail stores

Date: Monday, 4:00 PM
Presenter: Chris Dierenger, Technology Director

Hitachi – eCommerce for Microsoft Dynamics

Date: Tuesday, 9:30 AM
Presenter: Jason Dias, Retail Lead
eCommerce for Microsoft Dynamics is a powerful, end-to-end ecommerce solution that integrates with Dynamics ERP and CRM. The solution’s B2B and B2C capabilities increase online sales while lowering operation costs.

Microsoft Dynamics – Deliver amazing customer experiences with Microsoft Dynamics

Date: Tuesday, 10:00 AM
Presenter: Balaji Balasubramanian, Principal Group Program Manager
Today’s customers interact with brands across a wide range of touchpoints throughout their shopping experiences demanding immediate, personalized service. Learn how Microsoft Dynamics helps retailers better manage these changing demands.

Microsoft – The Modern Workplace

Date: Tuesday, 10:30 AM
Presenter: Laura Baur, Business Development Analyst

Microsoft – Customer insights and personalization

Date: Tuesday, 11:00 AM
Presenter: Sanjay Soni Sr. Product Marketing Manager
Customers interact with brands across a variety of touchpoints throughout their shopping experiences demanding immediate, personalized service. Learn how retailers can harness the power of the Internet of Things (IoT), Cortana Analytics, PowerBI and Microsoft Dynamics to gain more insight into what customers want and create a more personal shopping experience.

Microsoft Services – Drive business transformation through advanced analytics, mobility and assisted sales

Date: Tuesday, 11:30 AM
Presenter: Praveen Gururaja & Susan Jackson, Microsoft Services Business Program Managers
An integrated platform will unify applications and devices across retail channels delivering real-time analytics, enable productive store associates and drive seamless exceptional customer experience.

Social Rank – New Sales via Social: how to find and convert new customers with guerrilla social tools…at big box scale!

Date: Tuesday, 12:00 PM
Presenter: Alex Taub, CEO
SocialRank helps brands and retailers understand their Instagram and Twitter followers, for influencer marketing, surprise and delight campaigns, location based activation and better spending on social.

Concord – Deploying customer behavior Big Data to better understand, acquire and engage customers

Date: Tuesday, 12:30 PM
Presenter: Shinji Kim, CEO
Concord is an event-processing platform to analyze and react to your customer behaviors in real-time. Using Concord, retailers can detect patterns of customer behaviors that affects activation, engagement, churn, and customer life time value.

RetSKU – Driving incremental sales and margin via in-store competitive intelligence

Date: Tuesday, 1:00 PM
Presenter: Harman Kochar, CEO
RetSKU provide in-store execution data to retailers. This includes planogram, promo events, displays, secondary location execution for the week as part of the action sheet.

SaleMove – Bringing the in-store and face-to-face customer experience online

Date: Tuesday, 1:30 PM
Presenter: Daniel Michaeli, CEO
SaleMove’s vision is to meet and exceed the in-person customer experience… online.

Trendalytics – How can big data tell you what consumers want today and tomorrow?

Date: Tuesday, 2:00 PM
Presenter: Karen Moon, CEO
It’s challenging to forecast demand because consumer preferences constantly evolve. Trendalytics will share how innovative retailers support product decisions with consumer insights based on industry social, search and e-commerce data patterns.

SCREENMO – Customer engagement using connected devices

Date: Tuesday, 3:00 PM
Presenter: Gal Haselkorn, VP Sales
SCREEMO enables designers to create connected devices campaigns in a codeless manner without needing developers, which makes it easy and affordable for any content creator.

Neal Analytics – Looking to transform your business? Start by asking “Why?”

Date: Tuesday, 3:30 PM
Presenter: Greg Gomez, VP Sales
A look at how one of the world’s largest beverage companies began their digital transformation by using Cortana Analytics to help them understand “WHY” their products sell.

Microsoft Store – Microsoft technology running in the Microsoft brick & mortar retail stores

Date: Tuesday, 4:00 PM
Presenter: Chris Dierenger, Technology Director