Microsoft is turning challenges around ESG data infrastructure and organizational culture into an opportunity to build business resilience.
Artificial intelligence (AI) will completely transform customer service in the coming years—and retail businesses can benefit from this emerging technology more quickly than you might think.
Smart retailers know that AI is key to staying relevant in an always-on marketplace. AI-enabled insights drive greater ROI by unlocking the power of data.
Richard Wingfield, CTO of Majid Al Futtaim, shares five key takeaways for business and technology leaders looking to get the most value out of AI.
Learn how you can provide customers the personalized, seamless experiences they expect by using AI to bridge the gap between digital and physical retail.
Learn about key takeaways for the retail industry from Microsoft Envision 2018.
Learn about the potential of cloud based microservices for helping retailers create omnichannel platforms that have a full 360-degree view of all customers.
The Intelligent Customer Journey scenario provides retailers with the back-end tools to deliver experiences that delight, inspire, and build loyalty
Ophelia and the CG company she works at leverage a powerful audience analytics solution to discover hidden audience insights.
Tim Burke shares his vision for his company, their technology, and how they help boost brand relevance with their audience analysis solution.
Danone, a leader in the consumer goods industry, is using cloud-based audience analysis tools to stand out from the crowd and achieve brand relevance.
Affinio enables marketers to create content that resonates with their audiences and deliver it through channels that they know their audiences will listen to.
Retailers of all sizes need to be one step ahead of their customers’ needs and their competitors’ next innovation, requiring a digital transformation powered by AI.
