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Industry
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6 min read

Unlocking the power of AI in Microsoft Cloud for industries 

We wanted to share some recent examples of new AI solutions we have delivered as part of our Microsoft Industry Cloud for Healthcare and Financial Services and give a preview of the capabilities we are developing for our Microsoft Cloud for Retail customers and partners.

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8 min read

Celebrating our Microsoft Cloud for Industries partner ecosystem 

Our largest partner event of the year is Microsoft Inspire from July 19 to 20, 2022. To kick it off, let’s reflect on the amazing achievements of our Microsoft Cloud for Industries partners this year. From the launch of our first industry cloud in 2020, our partners have been key to our mission to help

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3 min read

Microsoft Inspire 2022: Empowering partners to drive transformation in every industry 

The Microsoft partner ecosystem plays a central role in our joint customers’ success and allows us to scale more quickly. Our partners develop innovative solutions across a range of industries and lead customers on their digital imperatives journey. I am looking forward to our biggest partner event, Microsoft Inspire, where you will learn how Microsoft enables

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4 min read

Microsoft at Cloud Wars Expo: Redefining what’s possible for Industry 

I’m looking forward to the Cloud Wars Expo, set for June 28 to 30, 2022, at the Moscone Center in San Francisco. This is a premier cloud-centric event in the market, and we will be joining several other providers and have the opportunity to connect with our customers and partners. Perhaps best of all, the

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4 min read

Achieving customer agility through e-commerce in the cloud 

Retailer and consumer goods companies today live under constant pressure. Keeping up with the surge in e-commerce and multi-channel shopping, threading the needle of global supply chains,1 reimagining in-store experiences, and managing data volumes and privacy concerns just to name a few. Unfortunately, retailers of all sizes are too often caught flat-footed, and the lasting

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4 min read

5 keys to the frictionless store of tomorrow 

The objective of frictionless shopping, frictionless checkout, and autonomous stores is to improve the customer experience and increase convenience. Any of us can put ourselves in the shoes of a shopper and think about how nice it would be to never have to wait in line to give someone our money. I get that. However,

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4 min read

Maximize first-party data with Microsoft Cloud for Retail 

While most everyone politely accepted the role the industry webinar played these past 24 months, last month Shoptalk gathered nearly 10,000 retail luminaries live and in-person in Las Vegas. The event was held from March 27 to March 30, 2022, at Mandalay Bay for the industry’s biggest reunion yet. Shoptalk 2022, my first in-person event

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6 min read

Microsoft Cloud for Retail: Enabling retailers to transform consumer experience and operations through data 

This is a transformative time in retail. In talking to industry leaders, clear trends emerge, including the growing importance of unlocking consumer insights balanced with privacy, the need for tighter omnichannel experience, the challenge of mitigating supply chain disruptions, and not compromising on sustainability. Ultimately, much of this results in increased consumer and associate expectations

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5 min read

Microsoft Cloud for Retail and the role of partners 

It’s that time of the year again. Not to start a gym membership or return gifts…it’s that time of year where retailers reflect on holidays past and question if there was room to do more for their customers: faster delivery, seamless returns, relevant recommendations, efficient customer service without the pain of waiting and listening to

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6 min read

Microsoft Cloud for Retail is now generally available 

If the past two years have taught us anything, it’s that it will take all of us working together to ensure the future of retail is meeting today’s consumer needs. The world of retail has been forever shaped by new behaviors, and many are here to stay. Business-as-usual will no longer meet these expectations. With

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3 min read

Microsoft makes a compelling case for our cloud at Cloud Battleground Week 

In every industry around the world, the past several months have seen organizations adjust to challenges, pursue new business opportunities, and accelerate their digital capabilities in the face of the pandemic that has reshaped our world. Disruption demands the capacity to turn challenge into opportunity. In today’s world, this capacity is built on a strong