Elevating customer insights with generative AI
The era of AI is here, and there is a lot of discussion about the potential of AI to reimagine customer and marketing insights.
Microsoft in Business Blogs
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Driving global supply chain innovation and resilience
A fast and resilient global supply chain is vital for businesses to meet customer demands and ensure operational efficiency.
Embracing AI to revitalize sales and catalyze growth
Groundbreaking AI-powered solutions are revolutionizing the way sellers operate, unleashing productivity and supercharging customer engagement.
Trends in customer experience: Personalizing with AI
Exceptional customer experiences are no longer the exception—they’re the rule. Companies need the right combination of innovation and cultural transformation to stand out, build customer trust, and achieve high engagement.
Modernizing government with frontline worker technology
Every day, government workers worldwide serve their communities. Responders dash into crisis situations; caseworkers make decisions on child placement; and public works staff are often the first to arrive and last to leave in emergencies.
Empowering employees with generative AI at their fingertips
Today’s business leaders are eager to embrace the transformative power of AI. Organizations worldwide are already reaping the benefits of their AI investments.
Optimizing employee and customer experiences through Microsoft and Adobe’s workflow digitization
Today’s modern workplace has pushed the demand for business leaders to create meaningful employee experiences. Technology adoption has allowed us to not only impact employee experiences, but business operations and data security.
Modernize financial services to mitigate challenges in risk
Risk comes in many forms. And companies in the financial services sector face it to a higher degree—and on more fronts—than the average business, whether they’re making investment decisions, complying with regulations, thwarting cyberattacks, or preventing fraud.
Harnessing the power of APIs for AI-powered innovation
New AI technology is driving rapid change for businesses and consumers alike, and organizations are exploring opportunities to harness the power of AI to improve productivity and spur creativity.
AI: from an exciting concept to practical applications
AI has quickly evolved from an exciting concept generating global headlines to a powerful, practical tool that is helping many companies in the public sector reshape how employees work.
Microsoft empowers comprehensive security in the era of AI
Organizations across industries have discovered opportunities for growth and innovation through digital transformation.
Practical steps towards an innovative future with AI
AI technology is dominating headlines and revolutionizing the way companies operate. From analyzing data to automating labor-intensive tasks, AI is empowering employees and leaders to rediscover the joy of work.
Leading in the era of AI: Driving value and building trust
The era of AI is here, and it’s changing the way we do business. Technology is at an inflection point, offering organizations incredible opportunities to enhance human ingenuity with AI.