Tag: Retail
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Driving global supply chain innovation and resilience
A fast and resilient global supply chain is vital for businesses to meet customer demands and ensure operational efficiency.
Harnessing the power of data and AI in retail
AI-powered solutions are helping retailers worldwide transform the shopping experience for customers and frontline workers alike.
Empowering frontline retail workers with AI tools
Frontline workers are the heart and the face of retail businesses, interacting with customers, seeing products in action, and embodying their brand daily.
Trends in customer experience: Personalizing with AI
Exceptional customer experiences are no longer the exception—they’re the rule. Companies need the right combination of innovation and cultural transformation to stand out, build customer trust, and achieve high engagement.
Modern resourcing to empower retail associates
Retail has always been a people business, and face-to-face interactions between customers and employees take center stage. Right now, in-store shopping is coming back strong, but retail businesses are facing a historically tight labor market. This challenge is inspiring retailers to reimagine the shopping experience by elevating customer service while supporting frontline workers.
Experts weigh in on creating successful retail experiences
Disruptions to global supply chains and labor markets are bringing digital transformation to the retail space at breathtaking speed. Retailers with solid digital foundations are turning these challenges into opportunities to delight customers and make shopping fun.
How technology is powering sustainability
Unlocking data is critical for organizations striving to achieve sustainability goals. Many businesses see challenges in how to effectively record, report, and analyze the data they need to reduce their environmental impact.
Deliver on your order promise with Intelligent Order Management
For many consumers, the days of shopping at brick-and-mortar stores are fading. Digital commerce is exploding, and today’s shoppers are using websites and mobile apps to buy what they want, when they want it.
Inspire your frontline workers and elevate your employee experience
The more you empower these workers with technology to help them stay engaged across your organization, while also enabling them to better serve your customers or complete specific jobs, the bigger the impact they are likely to have on your business and organizational goals.
Increase visibility and mitigate risk with Supply Chain Insights
One word summarizes the state of today’s supply chains: disruption. Supply chain disruption, caused by everything from geopolitical events to trade tensions to environmental disasters, is causing major shocks to supply and demand across the globe.