Helping insurers forge effective long-term technology strategies is core to our vision for intelligent insurance and our work. Cloud and AI can help insurers mitigate the incidence and impact of unpredictable outcomes.
In the third and final part of our three-part blog series, we ask Deborah Weinswig, CEO and founder of research and advisory firm Coresight Research, to discuss retail’s reaction to the coronavirus crisis worldwide and the top learnings for retail banking.
The world’s preeminent financial services conference is fast approaching. Sibos has long been one of my favorite events that I look forward to each year. A time to come together as a community to connect, reconnect, share, and learn from each other. An opportunity to get a pulse on what’s trending and collaborate to shape
The impact of the COVID-19 pandemic has changed the way financial institutions, customers, and employees will conduct business and interact with each other. The need to adapt to enable remote working, to employing digitally connected services to customers, and to even build new business models requires speed, agility, and applying adaptive measures with this constant
In the second part of our Q&A series with Deborah Weinswig, CEO and Founder of research and advisory firm Coresight Research, we discuss what retail banking can learn from retail’s worldwide success stories in getting through the depths of the Covid-19 crisis. Read the first blog in the series, What retail banks can learn from
In this new, three-part blog series we sit down with Deborah Weinswig, CEO and Founder of research and advisory firm Coresight Research, to discuss global retail and the coronavirus crisis, and learnings that can cross over to retail banking. In this first Q&A, we ask Deborah what retail banking can learn from how retailers have
The insurance industry is facing a fast-changing landscape. As the world deals with COVID-19, insurers are seeing changing customer and employee expectations. This is in addition to the “cost-conscious” customer, who changes from one insurer to another. Now more than ever, insurance leaders are seeking digital transformation and innovation while reducing costs of operations. Here
At our recent Microsoft Build 2020 conference, we celebrated the critical role of developers and their tireless efforts to rally during this time of crisis. We also unveiled a range of new tools and services to meet their needs to provide immediate impact and value, and help them achieve more in the future through AI
Over these last few weeks, I have had the pleasure of hosting our first digital Microsoft Envision Forum for Financial Services series. We began the journey from an in-person, New York City event to pivoting to a purely-digital format leveraging Microsoft Teams—our focus intent on providing insight from leaders in the financial services industry. This
As part of ongoing engagement with financial services regulators and customers, I had the opportunity to attend a Cloud Technology Summit sponsored by the Federal Reserve Bank of Richmond. The conference assembled leaders within the U.S. Federal Reserve System; technology providers; senior risk, compliance and CTOs from major banks; and other key industry participants to
With much uncertainty about the spread of the COVID-19, financial services customers and their regulators are naturally concerned about the continuity of their business operations. This includes the use of Microsoft Cloud Services, such as Azure, Microsoft 365, and Microsoft Dynamics 365 to support important lines of their business. Regulators such as the United Kingdom Financial
It would be an understatement to say that the COVID-19 pandemic has changed our lives, both personally and professionally. As the situation rapidly changes, all of us in the business world are learning and adapting as quickly as possible to respond to the crisis at hand and keep our communities safe. The current implications of COVID-19 on the financial services
Differentiating customer experiences, modernizing payments and banking, managing risk, combating financial crime, and inspiring a productive workforce.
